About Us

The CareHub has been created to offer information and support in enabling anyone who may have a care or health need in taking control and self-directing their care and support. 

With our support, you have the power to say ‘yes’. Our continuous work and commitment in striving towards true personalisation and safety of services in the sector can enable anyone to say "Yes, I can try that". "Yes, I can do that" or "Yes, I am in control”. It’s amazing what difference the power of yes can have on an individual or a family.

Personalisation aims to ensure that the care and support each person gets is matched to their needs and wishes. It also ensures that everyone who needs information and advice about social care can access this, regardless of their wealth or eligibility for services.

Personalisation is putting the power back in to your hands. We work with our clients to establish what their needs are, what goals they want to achieve and together we build a personal support plan to help them achieve these.  Our team members are specialists in each of their fields, with over 40 years’ experience in the sector but most importantly we all share the same passion to make a difference and promote people’s rights to personalised services. 

We can support people not only in North Somerset but across the South West.

We work in partnership with Local Authorities, Health Services, Social Services, other voluntary sector and charitable organisations BUT our real focus is you, the individual or family who receives the care and support and your staff who provide it.


Our Vision, Values and Purpose


Our Vision

At the CareHub, we want everyone to be informed about their rights and create equal opportunities for all. It's about giving choice and control to individuals and their families, putting the decision making firmly in their hands. By achieving this this we believe anything is possible when it comes to personalised services.



Our Values

  • When you work with us you will always get a professional, positive service that is tailored directly to you and your individual circumstances.
  • We are determined to make changes that positively affect people’s lives.
  • We are passionately committed to engaging with disabled people as individuals, and to enabling them to achieve their aspirations.
  • We are flexible and responsive to the needs and aspirations of people who use our services and adapt our services and support accordingly.
  • We are continually innovating new services and plans, striving to ensure we enhance the lives of as many clients as possible
  • We promote equal access and inclusion to all services and facilities   
  • We aim to empower and enable disabled people
  • We support equality of opportunity for all people
  • We promote independence, choice and control
  • We adopt a partnership working approach


Our Purpose

It is our aim to provide the information and support to enable you, or a family member who may need care and/or healthcare services at home, to take advantage of your legal right in achieving this through maximum control and choice.  There are real alternatives to help you achieve this; we are here to help those who have chosen to self-directed their support by supporting them to manage a personal health budget or an individual budget and inform those who are unaware they can do this. 


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